For online stores
Your store, answering customers at 2am
Paperchat learns your products, policies and pages, then answers on your website, Telegram, Instagram and Messenger. It looks up live product and order details, captures the lead, and hands the conversation to you when a person is needed.
Free plan, no credit card. Shopify, WooCommerce and WordPress actions included.
Northside Supply
Usually replies instantly
Where is my order #1042?
Order #1042 shipped on Tuesday and is out for delivery today.
Tracking: NS-4471203-GB
Do you have the wool runners in a 9?
Ask me anything...
270 chatbots built on Paperchat, answering 1.2 million messages and counting.
Most chatbots can only repeat your FAQ page
Customers do not ask questions your FAQ page answers. They ask about their order, their size, their refund. That needs an agent connected to the store, not a search box with a personality.
Where is my order?
Sends them to a tracking page and hopes
Looks the order up live and reads back the status
Do you have this in a size 9?
Repeats whatever the FAQ page said months ago
Searches the live catalogue, with price and stock
Can I return this after 30 days?
Guesses, or invents a policy
Answers from your own policy pages, word for word
I need to speak to someone.
Loops the visitor back to the start
Hands the conversation to your team, in the same thread
Asked at 2am on Instagram.
Website only, so nobody answers until morning
Same agent replies on Instagram, Messenger and Telegram
Live on your store this afternoon
No developer, no onboarding call, no rules to write out by hand.
- 01
Point it at your store
Paste your website address and Paperchat reads your pages. Add files, help docs or plain text for anything that is not on the site. Training takes a few minutes, not a project plan.
Website, PDFs, docs, sitemaps, raw text
- 02
Connect what it should be able to do
Switch on your store and the agent can search the live catalogue, read order status and quote your real policies. Nothing to code, no API keys for Shopify.
Shopify, WooCommerce and WordPress included free
- 03
Put it where customers already are
One line of script puts the widget on your site. Connect Telegram, Instagram or Messenger and the same agent answers there too, with every conversation in one inbox.
Website widget, Telegram, Instagram, Messenger
It does things, not just answers
Connect a system and your agent can act inside it during the conversation. The customer sees exactly what is happening while it works, then gets a real answer instead of a link.
Shopify
Search the catalogue, read policies, build a cart
WooCommerce
Look up products, stock and order status
WordPress
Answer from posts and pages as they change
On a paid plan, connect Stripe, Zapier, HubSpot, Pipedrive, ClickUp, Attio, Resend, Paddle, Apify, and any MCP server. See plans
What the customer sees
Has my refund gone through?
Your refund of $84.00 was issued on Monday and should reach your card within three working days.
The same five questions, answered without you
Order status, delivery times, sizing, returns, availability. They arrive every day and they arrive at every hour. Your agent takes them first and only brings you what is genuinely worth your attention.
Every answer comes from your own content and your own systems.
Captures the lead before they leave
Ask for a name, email or phone number mid conversation and it lands in your leads list with the full transcript.
Hands over to a human
When the question needs you, the conversation moves to your inbox and the customer keeps the same thread.
Answers in their language
Over 58 languages, matched to whatever the customer writes in, with no extra setup.
Tells you what is being asked
Every conversation is stored and searchable, so you can see the five questions costing you the most time.
One agent, everywhere they message you
Train it once. Every channel shares the same knowledge, the same actions and the same inbox, so a conversation that starts on Instagram can finish with your team.
Your website
One line of script
Telegram
Connect a bot token
Direct messages
Messenger
Your Facebook page
The agent in the corner of this page is one of ours
It was built with Paperchat and trained on this website, in the same few minutes yours would take. Open it and ask it something difficult.
Look for the chat button in the bottom corner
Start free, pay when it is answering real customers
One credit per answer. No seat fees, no setup fee, no contract to sign.
Free
$0per month
100 message credits
- 100 message credits (~20+ conversations)
- 1 AI chatbot
- 800 KB knowledge base
- 1 team member
Basic
Most popular$35per month
4,000 message credits
- 4,000 message credits (~1000+ conversations)
- 1 AI chatbot
- 25 MB knowledge base
- 3 team members
Pro
$99per month
10,000 message credits
- 10,000 message credits (~2500+ conversations)
- 3 AI chatbots
- 40 MB knowledge base
- 4 team members
Need more credits, more chatbots or a bigger knowledge base? Compare every plan
Frequently Asked Questions
Explore our comprehensive FAQ to find quick answers to common inquiries. If you need further assistance, don't hesitate to contact us for personalized help.
Your next customer is typing right now
Train an agent on your store, put it on your site and let it answer tonight. The free plan needs no card and includes Shopify, WooCommerce and WordPress actions.